Param Bhatia | Director of Employee Listening | MetLife
I am an award-winning business leader with a diverse career spanning engineering, management consulting, and leadership in global transformation initiatives.
My journey began in engineering at Rolls-Royce, followed by roles at Accenture and GlaxoSmithKline, where I honed my skills in managing large-scale projects and end-to-end product development for FTSE 100 and S&P 500 companies. I'm recognised for my ability to deliver high-impact solutions in complex, matrixed environments, with a focus on global project management, data-driven decision-making, and operational excellence. In 2019, I was honoured with an MBE for my contributions to Diversity, Equity, and Inclusion (DEI), a cause I'm deeply passionate about. Beyond corporate leadership, I've been actively involved in fostering inclusive cultures through mentoring and creating platforms for women in business and technology. With a Master's in Mechanical Engineering from the University of Sheffield, I blend technical expertise with strategic vision, making me a sought-after leader in driving transformational change.
Charlotte Moir | Account Manager | BT
Once graduating from the University of Strathclyde in 2020, I secured a place on the BT Graduate scheme in Project Management.
After 2x rotations within BT Global helping to support exec leadership teams and leading on transformation projects, I was approached to support the BT Global sales team which gave me an understanding of the role of an Account Manager. I have always been a people person and love creating and maintaining relationships - this combined with the PM style side of the role made for a good fit and was when I decided that this was a role I wanted to pursue. Alongside my role I was involved in creating and running a ’Women in Sales’ interview campaign within BT which showcased the inspiring talent with an aim to encourage more women to consider a career in Sales at BT. In August 2022 I secured a role as Global Account Manager supporting one of our largest Global Banking customers - this was a huge learning curve for me and something completely new, I was supported by a great sales team who I learnt so much from. In Sept 2024 I was then promoted and continued my Account Manager role but this time I was supporting 11 of my own, smaller customers and managing their BT relationship end to end. I absolutely love this role, the fast paced nature and the great sense of value that I feel I bring to many of our B&FS organisations.
Aeman Faruqui | Platform Tech Lead | Virgin Media O2
Aeman Faruqui is a Platform Lead at Virgin Media O2, specialising in AI, Cloud, and Automation to drive innovation in service assurance.
With over seven years in technology, she has led initiatives that enhance network resilience and operational efficiency for mobile and fixed customers. Prior to joining Virgin Media O2, Aeman played a pivotal role at BT Group, spearheading network programmability, automation, and cloud transformation to optimise network design, testing, and provisioning. She lead a AI community driving innovations and skills sharing. She is currently building an AI platform with a strong focus on governance, compliance, and ethical AI adoption in telecommunications. Her contributions have been widely recognised through prestigious industry awards and nominations, including TechWomen100 Award 2024 and Women in Tech Excellence Awards 2024. Aeman has an Electronics Engineering degree and an MSc in Electronics & Electrical Engineering from the University of Sheffield. After a decade-long career break to raise her three children, she made an impactful return to the tech industry, earning Chartered Engineer status from the IET. Beyond her technical expertise, Aeman is a champion for Diversity in AI, leading the Women in Tech Network at Virgin Media O2 (supporting 2,000+ members) and mentoring through DevConnect, Lean In Circles, and IET Professional Registration mentorship. She also founded an all-women’s mentorship network at Oxford University and contributed to British Sign Language (BSL) training to promote accessibility in tech. Aeman is passionate about advancing AI-driven telecom solutions while fostering inclusion, mentorship, and ethical AI adoption in the industry.
Ana-Rosa Broster | Senior Payments Product Manager | Virgin Media O2
I was fortunate to attend a school that actively encouraged STEM subjects at A-Level. I went on to achieve a BEng in Manufacturing Engineering, Management, and Spanish at the University of Nottingham, followed by a postgraduate MSc in Technology Management at the University of Surrey.
My career began at Nottingham City Council, as an administrative assistant. A few months later, I became the IT Team Leader of the Youth Offending Team, managing a small team and providing solutions to track technology issues. This gave me an opportunity to develop my leadership and problem-solving skills. An exciting opportunity arose to move to Spain. We stayed for six years, during which I worked as a system analyst for Accenture. In this role, I contributed to a large project for a pharmaceutical company, working on a large data migration project across 40 countries. Over the last 10 years, I have worked to support the continued evolvement of payments services in Virgin Media O2, focusing on improving the customer experience and balancing compliance requirements. I have led and been integral to numerous projects: Future-proofing my products through large transformation projects, a checker giving O2 customers more information on charges on their bill, enhanced payment flows, listening to customers feedback and implementing changes to payment flows that reduced complaints significantly and led a cross-network project to combat phishing by SMS. In this last year I have also become co-chair of the Women’s Network helping to support and champion women and allies in our business.
Satu Laura Irena Nuoramo | Alliance Lead | Zoom
Tech and digital are in my blood! I started my career almost 20 years ago in Computacenter in London, selling IT solutions, cold-calling and was part of a successful ”A team” group of 10 people selected as top performers.
Moved to Dublin to work at Google to service the Finnish market for AdWords team along with Nordic colleagues. That consisted of digital strategies, e-commerce optimisations, SEO/SEM and other search engine performance metrics and tools as well as relationship management with different stakeholders. I left Google to pursue my own business and realize my dream of autonomy, moved to Australia in the meantime and did marketing projects for Telstra’s sub-businesses in Melbourne. Came back to Europe and started working at Oracle in 2016, moving to Amsterdam from Malaga, Spain and serving the Finnish cloud market once again until moving to Sales Facilitation as a trainer in 2019. Once the pandemic hit and everyone transitioned to virtual, I became a user and an advocate for Zoom, who I ended up joining in February of 2022 where I have been proud to call home ever since. Am currently an Alliance Lead for AWS at Zoom, where I manage the strategic partnership of the two tech giants in EMEA and could not be loving my job more.
Harriet Lynas | Interactive Sales Manager | Virgin Media O2
I have over 17 years of experience in Sales and Account Management and have built a career centered on building strong client relationships and driving business success.
As an Interactive Sales Manager at Virgin Media O2, my role is to understand and address challenges to deliver innovative solutions that create impact. Beyond my professional achievements, I am a passionate advocate for gender equality. I was recently appointed Co-Chair of the Women's Network at Virgin Media O2 as I really want to lead change and offer new initiatives giving tangible benefits. Progress requires a collective effort, so I'm dedicated to creating opportunities that empower future generations, especially women, to thrive. I am keen to continuously champion programs that support diversity, inclusion, and equity. I have a commitment to advocacy and action, working towards a more inclusive future.
Chaeleen Hong | Manager (Insurance Technology) | EY
Chaeleen has demonstrated exceptional commitment to advancing how Insurers leverage Technology to drive innovation in Specialty lines.
As a Consultant in Insurance Technology, she successfully implemented the fastest ClaimCenter delivery across multiple regions in Latin America, executing an aggressive six-month plan. As Project Lead, she spearheads a major project using a Low-Code/No-Code application platform to develop an efficient and bespoke Underwriting Workbench for a prominent Specialty client. She leads a large team of over 40 talented Developers, Testers, and Business Analysts in an agile delivery model – a self-sustaining team where continuous learning and growth occur every day. Her portfolio spans both General and Specialty Insurance, with a focus on how Technology can enhance core functionalities in Claims and Underwriting. In her early career, she joined Accenture Australia as a Graduate and later worked in industry for a few years. These formative experiences have been pivotal in shaping her current career trajectory. She recognises the untapped potential within the Insurance Technology market, particularly with AI and machine learning driving transformative change within the industry. She is a strong sponsor of paving the way for the next generation, actively creating opportunities and fostering an environment where learning is encouraged. She is passionate about providing mentorship to the future talent, cultivating the next wave of our future Leaders.
Kasia Dutch | Software Engineer | Starling Bank
Kasia Dutch is an advocate and mentor for women in tech and a software engineer at Starling Bank.
As part of the Assurance team, she builds tools that protect customers and ensure errors are rectified. Previously, she spent three years at an EdTech startup, developing a training platform that empowered frontline workers to excel in their roles. Throughout her career, she has found fulfilment using her skills to add value to people's lives. Kasia's journey into software engineering was unconventional. At university, she studied Russian and Chinese and now appreciates applying her passion for languages to problem-solving and creativity. She began her career working in HR, motivated by the opportunity to support and develop employees. During the pandemic, her career switch into tech started on a bootcamp where she was the only woman in a cohort of thirteen trainees, reflecting the existing gender imbalance in the industry. This experience ignited her drive to make tech more inclusive and it is her ongoing mission to empower people from underrepresented backgrounds in their careers. As a mentor with organisations like One Million Mentors and Next Tech Girls, Kasia guides aspiring technologists through career transitions and technical challenges. She has given many women their first introduction to coding through teaching with Code First Girls and serves as an ambassador for Girl Code. Public speaking has become a key part of her advocacy, and she has delivered talks on building support networks in tech to inspire others to find their place in the industry.
Ilaria Celentano | Strategy & Consulting - Management Consultant | Accenture UKI
Ilaria is a Management Consultant at Accenture within the Strategy and Consulting practice, specialising in technology-driven transformation in Banking and Payments.
With over six years of experience across the UK, Italy, and Poland, she has led strategic projects that shape the future of digital payments and financial services. Ilaria started her career at State Street in Poland, gaining experience in fund accounting and financial operations. Seeking new challenges, she transitioned into consulting and joined a management consulting boutique in Italy, one of FT1000 Europe's fastest-growing companies. There, she quickly advanced from Business Analyst to Senior Associate, leading projects with European banks and payment providers. Her work included launching new digital bank programmes, managing multimillion-euro initiatives, and devising innovative issuing product strategies while supporting C-suite executives in shaping payment strategies. Now at Accenture UKI, Ilaria leads large-scale transformation programmes for Tier 1 banks, focusing on payments innovation, operational efficiency, and regulatory compliance. She holds an MSc in Management from Grenoble Ecole de Management and a Master's in International Business and Development from Università degli Studi di Parma. Fluent in Italian, English, and French, Ilaria is passionate about fintech, AI-driven financial services, and digital transformation. Outside of work, she enjoys practising yoga, hiking, and spending time in nature. A sociable and avid traveller, she loves exploring new destinations, immersing herself in diverse cultures, and building meaningful connections along the way.
Yetunde Animashaun | Tech Consultant & Founder | Accenture & Tech432
Yetunde Animashaun is a UX Researcher with over seven years of experience in content design, business analysis, and user research.
With an MSc in Behavioural Economics, she specializes in understanding human behavior to design more inclusive and effective digital services. She has worked across various sectors, including **public health, defence, and financial services**, leading research that improves accessibility and user experience. Passionate about social impact, Yetunde is the founder of **Tech432**, a non-profit dedicated to increasing diversity in tech by supporting underrepresented young people. Through mentorship, workshops, and partnerships with organizations like Coding Black Females and Samsara, Tech432 has empowered over 250 young people. Growing up on a council estate, Yetunde witnessed firsthand the barriers faced by marginalized communities. These experiences fueled her commitment to breaking barriers and creating opportunities. She is an active advocate for inclusion in tech, regularly delivering talks and career workshops to inspire the next generation of Black professionals. Recognized for her contributions, she continues to drive change through research, leadership, and community impact.