Chaeleen has demonstrated exceptional commitment to advancing how Insurers leverage Technology to drive innovation in Specialty lines.
As a Consultant in Insurance Technology, she successfully implemented the fastest ClaimCenter delivery across multiple regions in Latin America, executing an aggressive six-month plan. As Project Lead, she spearheads a major project using a Low-Code/No-Code application platform to develop an efficient and bespoke Underwriting Workbench for a prominent Specialty client. She leads a large team of over 40 talented Developers, Testers, and Business Analysts in an agile delivery model – a self-sustaining team where continuous learning and growth occur every day. Her portfolio spans both General and Specialty Insurance, with a focus on how Technology can enhance core functionalities in Claims and Underwriting. In her early career, she joined Accenture Australia as a Graduate and later worked in industry for a few years. These formative experiences have been pivotal in shaping her current career trajectory. She recognises the untapped potential within the Insurance Technology market, particularly with AI and machine learning driving transformative change within the industry. She is a strong sponsor of paving the way for the next generation, actively creating opportunities and fostering an environment where learning is encouraged. She is passionate about providing mentorship to the future talent, cultivating the next wave of our future Leaders.