I joined the ICS team in 2011, just a few months after leaving college as Receptionist/Administrator, supporting all departments with their administrative requirements.

My role included general reception duties – first point of contact for visitors, organising refreshments, answering incoming calls and dealing with mail distribution, as my role progressed this lead to various accounting tasks including cross checking Invoices against purchase orders and entering onto accounting system, credit card and petty cash reconciliation being added, along with management of the company fleet vehicles and staff annual leave/ sickness.

After the first year I began to take on some ordering materials on behalf of the Contracts Team.

In 2015 I was promoted to Contracts Assistant assisting Contracts Managers with running sites, placing orders and coordinating deliveries across all live sites, I also took on the Plant Hire Management, Sub Contractor payments and Project Guarantees.

I progressed to PA to the Operations Manager in April 2019, working alongside the Operations Manager with running of the Contracts Department and labour management. My role now includes a number of responsibilities ranging from obtaining quotes, placing orders and coordinating deliveries, management of plant hire to various accounting tasks, training co-ordination and heading up the Marketing Team.

As I look back over the last 10 years I have seen growth in my confidence, this has grown with my understanding of the job roles, the company and industry.