Emma Horsfall

For the past 13 years I have worked for Barclays bank being branch based up until the end of 2019 when I joined the Digital Eagle team full time.

I have done various projects over the years, from working on the transgender working group, where I did various things like introduce Mx to customer and HR titles, removed the need for a GRC to change gender and various other things. I created a coding device to allow children and adults with disabilities to learn how to code, especially partially sighted people. I formed a work experience group for pwd to find work in environments they would normally be excluded from.

In the most recent months I have been introducing british sign language to people across the bank and teaching them the basics so that we have staff members who can use basic sign language with customers.