I first entered the world of insurance 4 years ago after obtaining my First Class Honours Degree in Business Studies & Finance at Glasgow Caledonian University. A move to London saw me start my career as a Lloyd’s Graduate on their generalist scheme. During these 18 months I obtained a variety of experience and exposure within underwriting, claims and oversight from numerous departments within Lloyd’s. Following completion of this scheme, I was offered & accepted a role within Lloyd’s Delegated Authorities team. During my 3 years within the team I have progressed from my previous initial role of Compliance Coordinator to Compliance Manager; this was obtained in October 2017. My current role involves pioneering and implementing a new central solution for coverholder compliance information on behalf of the Lloyd’s market. This initiative built on a pilot I established previously with 20 complex coverholders that identified the benefits of having a centralised, streamlined solution for compliance requirements. As a manager I manage a team consisting of internal employees and external contractors, with all of my direct reports being older than me. This can often be both challenging and rewarding through having a diverse team. This compliance solution marks a significant change in the dynamics between Lloyd’s and its coverholders.