Zoe Haswell

I began working as a Payroll and Personnel Administrator at a subsidiary of the Bank of England and after two years of invaluable secretarial experience, I moved to Lonrho Plc as Team Secretary.

A move to a subsidiary of Lonrho saw me transition into my first PA and Officer Manager role and from there I became PA to two Divisional Directors at Alexander Forbes. I then became PA and Team Secretary at Gissings Consultancy Services Limited where I remained for five years. With nine colleagues from Gissings, I joined SBJ City Division, a start-up franchise business and was responsible for creating and implementing processes, PA to the MD and team support for nine Consultants and had management responsibility for the secretarial support team. At Bluefin, I was EA to an Executive Board Member, Manager of the Sales Support Practice and responsible for large external seminars and client events. I moved to JLT Group as an EA supporting three Directors and in 2016, transitioned into a new industry as PA to a Vice President, HR at Colt Technology Services. After one year, I became HR Project Manager at Colt travelling on business to Lisbon and Mumbai. In 2018, I joined Capita Group as an Investment Group Resource Assistant and in June 2019 moved to the Royal Bank of Canada as a Personal Assistant/HR Administrator. I was promoted to Executive Assistant in November 2020 and in February 2024 promoted to EA to Head of RBC Europe and COO, RBC Capital Markets Europe.